FAQ | The Powder Press

How long have you been selling The Powder Press?

I've been delighting indie cosmetics makers since 2016 when Brandy of Give Me Glow Cosmetics suggested the idea to me. She has since purchased multiple Powder Presses for her business.

How do I order? Where do I get an arbor press?
Buy the Parts Kit here and order your 1/2 ton arbor press online here or here, or at a Harbor Freight store if you have one nearby.

Why can't I purchase the arbor press here?
In order to concentrate on providing you the very best Parts Kits product I do not sell the arbor press. They are readily available online, usually between $40 and $80. Just make sure it's a 1/2 ton, or .5 as it's sometimes labeled. If you're unsure, email me a link or picture at support@thepowderpress.com of the arbor press and I'll confirm it's the right one.

I have phased out the full Powder Press (the ones that include the arbor press) because I lost my helper and I am not able to move around and process pallets of 20lb arbor presses on my own. Rather than ceasing to offer The Powder Press which has helped countless indie cosmetic companies worldwide, I will be exclusively offering only the Parts Kits. The Parts Kit winds up cheaper, in most cases, than the $155 full unit even with factoring in purchasing an arbor press separately.

How do I assemble the Parts Kit, do you have a Tutorial Video?
Yes indeed! I made a  2 minute video showing exactly how to assemble your Parts Kit. It's really quite easy please watch it here.

Do you include or sell tin pans, tiles, and powders?
No, my focus is on The Powder Press pressing tool. I recommend TKBTrading.com in Oakland California. They have a large stock of cosmetic making supplies and a big knowledge base to help you.

Do you sell logo or texture pressing tiles?
I've been asked this quite a bit, and unfortunately I do not make or sell logo or texture tiles. My only suggestion would be custom rubber stamps. If you are looking for just a cool texture, try experimenting with textured fabric, texturized craft sheets (such as for polymer clay), or other tactile ideas. In the tutorial video I even used a textured paper towel.

Why do EU + UK customers have to buy at your Etsy Store?
Etsy takes care of the VAT requirements so you will have a more seamless transaction and avoid customs delays or VAT fee surprises. Shop The Powder Press on Etsy here.

How much is shipping?
Shipping is FREE within the USA via USPS Priority 2 or 3 Day Mail. If you need it faster I offer USPS Express for $25. Canada is $20, all other countries are $25, via USPS Priority International mail.

Do you collect taxes?
Only orders shipped within California.

How fast will I get it?
I usually ship out same or next day via USPS Priority mail which takes about 2 or 3 days in transit. Outside the USA please allow 7 to 10 days.

Do you accept returns?
I want you to be happy. I offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. However, to be eligible for a return, your item must be in the same condition as you received it, unused and uninstalled, with all original parts, and in its original packaging. To start a return, you can email me at support@thepowderpress.com or contact me here.

If you've already installed it on your arbor press and aren't completely satisfied, please contact me for a resolution.

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